I bought tickets for the north sea jazz festival in February 2025. The festival was in July 2025. On the first day of the festival I was informed that they could not honor our contract. I had traveled from California to rotterdam specifically to attend this event. This was totally unacceptable. They refunded my purchase price but that was not sufficient. In the end I bought a couple of tickets from ticketmaster. I would never use their service again.
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