Viagogo is a total fraud! Do not use viagogo! How are they still allowed to function as a business.We bought tickets to Rufus du Sol on 17th of June at AFAS live. We called numerous times. 15 munutes to the event were informed that now viagogo say seller did not fulfill their commitment. And they can refund - I am not sure if they will cause they also told us 4 times we will get our tickets.They did not disclose the seller. On viagogo page I can still buy tickets for the todays event on 17th of June. So if I completed the purchase I could still pay, but get no tickets.We traveled to Amsterdam and spend money for hotel, plus took time of from work. Which means that not getting the tickets is not our only loss financially. Refund of the ticket does not cover it. Customer service horrible! 1 guy promised to send email and to call back. We never heard from him.
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