Bought tickets for Dua Lipa, but they were not being delivered. Bought instant download tickets as a replacement, but the seller cancelled the transfer. Luckily the customer service from Viagogo did manage to fix this in the end. Thank you very much for that!A pity that I still had to contact them once again for the refund of the not delivered ticket. The system knows it was not delivered, the team knows, but still 'The team is working on a resolution'.
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