viasox.com

2.1
2.1 Based on 60 reviews

...

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Francie Wright
Avoid this company at all costs.

I strongly advise against purchasing from this company. If I could rate them zero stars, I would. There has been a complete lack of communication regarding my order. I placed my order on November 6th and received an email confirming it was being processed, but then I heard nothing. When I called on November 24th, two and a half weeks later, I was informed that one of the patterns in my bundle was sold out. How can a bundle of five patterns be sold without having them pre-assembled? Additionally, a single pair I ordered was also sold out, and I was told I needed to select different patterns. Why was I not notified about these issues? I later received an email stating my order was updated and still being processed, yet here we are on December 13th with no socks, no communication, and when I call, I only get a recording saying no representatives are available. This was my second order; the first went smoothly, but I will not be ordering again. They are essentially taking my money without delivering the product or providing any updates.

1
Date of experience: Dec 13, 2025

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