My order is incorrect. Despite three attempts to reach out, I haven't received any communication, and it's been over a week with no update on my order status. Update - I only received a response after posting this review. It was clarified that instead of an additional offer at checkout, the consumer loses the Buy one, Get one deal if they choose to buy another pair at a lower price. This feels misleading to me. Additionally, their lack of response to my emails until now has been frustrating. No change in rating. I will evaluate the product once it arrives.
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