We booked a car from Sydney,Australia airport to the Quay. After 17 hours of flying there was no car waiting for us. As we do not have international calling a driver for another company called. Viator twice & got no answers even though he had all our information. He thebn called Hughes Limousine who had no reservations for us, even though we had a Viator
Reservation number. In the end we had to pay 90 Australian dollars for a cab to our hotel. As we are currently on a ship we will have to wait until we are home to siet this out
This is the second time Viator has failed us. No more
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