We have a pair of Shearwater's that we bought in 2021. Right away my wife's seat fell apart and took forever to replace. When I say forever it was almost a year of not being able to use her kayak. Over the years we have had a host of issues from the deck padding falling off and being told to just re-glue it ourselves, failing rudder lines, all the bungie has failed (just replaced myself), X-drive boxes taking on water and failing clips several times, and now the nylon on the seats is just coming apart. In addition to the previous issues my red Tusnami takes on water any time its in the water where as our blue Shearwater remains dry. I have many times tried to find a leak or issue and the best I can do is there are tiny bubbles all over the kayak that they tell me are normal. In the beginning before they sold out they seemed to at least honor their warranty but now they do everything they can to blow you off and avoid ownership of their poor quality. If I could attach pictures I would!
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