I bought a 2019 model vehicle from a dealership on November 1, 2025. Before finalizing the purchase, I explicitly inquired about any potential suspension issues and was assured that everything was in order. The inspection report also indicated that there were 'no suspension issues.' However, on the first day after bringing the car home, the air suspension compressor emitted loud and prolonged noises after sitting overnight. A few days later, I noticed that one side of the vehicle was sinking by approximately 5 cm overnight. I took the car to a service center for a thorough diagnostic check. They confirmed in writing that there is a long-term leak in the rear air suspension, which aligns with the symptoms I noticed from the start. The estimated repair cost is $3,671. Despite this, the dealership refused to authorize the repair at the service center and insisted that I pay $1,500 to use their own third-party shop. For this type of air suspension system, this approach is inadequate, as only the official service center has the proper tools, software, and calibration methods. This has been an incredibly frustrating ordeal. I anticipated that the basic mechanical condition described during the sale would be accurate. Instead, I uncovered a pre-existing defect almost immediately after purchasing the vehicle, forcing me to invest time, money, and effort to address an issue that should have been properly disclosed or identified prior to the sale. I hope this review encourages future buyers to be cautious and request a more comprehensive, independently verified inspection before making a purchase.
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If you are looking for great savings on quality used cars in the London area , then you have reached the right place. Vibe Motors are a specialist used car dealer based in Harrow, We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Vibe Motors we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car in London , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the London area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Vibe Motors we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in London? We look forward to meeting you!See more
