Review Time
I bought a 2019 model vehicle from a dealership on November 1, 2025. Before finalizing the purchase, I explicitly inquired about any potential suspension issues and was assured that everything was in order. The inspection report also indicated that there were 'no suspension issues.' However, on the first day after bringing the car home, the air suspension compressor emitted loud and prolonged noises after sitting overnight. A few days later, I noticed that one side of the vehicle was sinking by approximately 5 cm overnight. I took the car to a service center for a thorough diagnostic check. They confirmed in writing that there is a long-term leak in the rear air suspension, which aligns with the symptoms I noticed from the start. The estimated repair cost is $3,671. Despite this, the dealership refused to authorize the repair at the service center and insisted that I pay $1,500 to use their own third-party shop. For this type of air suspension system, this approach is inadequate, as only the official service center has the proper tools, software, and calibration methods. This has been an incredibly frustrating ordeal. I anticipated that the basic mechanical condition described during the sale would be accurate. Instead, I uncovered a pre-existing defect almost immediately after purchasing the vehicle, forcing me to invest time, money, and effort to address an issue that should have been properly disclosed or identified prior to the sale. I hope this review encourages future buyers to be cautious and request a more comprehensive, independently verified inspection before making a purchase.
I acquired a 2019 model vehicle from a dealership on November 1, 2025. Prior to the purchase, I specifically asked about any suspension problems and was reassured that everything was fine. The inspection report also stated there were 'no suspension issues.' However, on the first day after bringing the car home, the air suspension compressor produced loud and prolonged sounds after sitting overnight. A few days later, I noticed that one side of the vehicle was sinking by about 5 cm overnight. I visited a service center for a full diagnostic, and they confirmed in writing that there is a long-term leak in the rear air suspension, which matched the symptoms I observed from day one. The repair cost is estimated at $3,671. Nevertheless, the dealership refused to authorize the repair at the service center and insisted I pay $1,500 to use their own third-party shop. This approach is inadequate for this type of air suspension, as only the official service center has the right tools, software, and calibration methods. This situation has been immensely frustrating. I expected the mechanical condition described during the sale to be accurate. Instead, I discovered a pre-existing defect almost immediately after purchasing the vehicle, leading me to invest time, money, and effort to resolve an issue that should have been disclosed or identified before the sale. I hope this review prompts future buyers to be cautious and to request a more thorough, independently verified inspection before purchasing.
I experienced excellent and professional service from all the staff. They allowed me ample time to inspect the car, take a test drive, and think it over. The vehicle was clean and had all the necessary paperwork. Thank you; I’ll definitely be back!
I received excellent service when I bought a vehicle. It drives wonderfully, and I would recommend this dealership to anyone looking for a used car with peace of mind. They have a fantastic customer service team who addressed all my questions.
I bought a used vehicle from a branch in 2019, partly because the cars were supposed to be approved/inspected. The vehicle was fine, but within two weeks, I had to replace the wipers and the card key. I later found out that the vehicle had been recalled due to a safety issue. I had to order the card key from abroad, which took around two weeks. Another issue I discovered in 2023 was that the key for the wheel lock nut was missing. When I contacted the dealership for assistance, the representative claimed they had no branch in my area, which was untrue. He suggested that I must have lost it, which was frustrating. I was not asking them to purchase the key; I had already contacted a dealer for help. The representative's poor attitude and customer service were off-putting. I would not buy a car from this company again; they need to improve their customer service skills. Don't rely solely on their claims of being approved or inspected; conduct your own checks.
Claim your business profile now and gain access to all features and respond to customer reviews.
If you are looking for great savings on quality used cars in the London area , then you have reached the right place. Vibe Motors are a specialist used car dealer based in Harrow, We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Vibe Motors we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second hand car in London , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.
We realise that buying a car can be a daunting experience, but don't worry, we are well established within the London area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.
At Vibe Motors we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in London? We look forward to meeting you!See more
www.goblincombefarm.com
avis.gr
euroempireauto.com
motability.co.uk
rcpw.com
motoloot.com
evchargerforhome.co.uk
audistoke.co.uk
thedpfdelete.com
www.sasalignment.com
