viber.com

1.3
1.3 Based on 100 reviews

...

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Frank van Wensveen
The app fails repeatedly to verify my phone number. It says I will receive a call but no call comes

The app fails repeatedly to verify my phone number. It says I will receive a call but no call comes through. I uninstalled and reinstalled several times with the same result. Then I tried a different phone with a different provider. This time I did recieve a call but the verification was rejected. (Yes, I did make sure I entered the correct phone numbers and digits every time.)

After giving it a 1 star review on Google I received a response from Viber telling me to click a link and enter my issues there. I did, and I received an email telling me that I would receive an SMS. No SMS was received.

I then tried Yolla which uses exactly the same verification procedure. That worked on the first try.

1
Date of experience: Feb 19, 2026

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