I typically shop online without any problems, but with this service, it feels like there’s a glitch every time I place an order. Be it shipping, returns, or customer support, something always goes awry. In this instance, I returned my item properly, yet I neither received a refund nor the product back. Even though the return was acknowledged, weeks went by without any resolution. The support team was unhelpful, offering only generic responses instead of addressing the problem. Left without my item and out of pocket, I had to initiate a chargeback to reclaim my funds. A service that consistently causes issues and pushes loyal customers towards chargebacks due to inaction is not reliable. I strongly recommend avoiding this platform.
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Hey Leute,
wir hoffen euch geht es gut und willkommen auf unserer offiziellen Trustpilot Seite.
Bei fragen rund um Produkte und Bestellungen dürft ihr euch gerne an uns wenden unter support@vicinityclo.de
