I wish I had looked for reviews before ordering. I was excited about the concealer pen after loving the samples, but since ordering on 24th November, the courier has not delivered. I contacted customer support and received an automated response. I waited patiently but got the same result when I followed up. The courier now claims the package is lost. I have little hope for the company's customer service to assist me. I've had a similar issue with another company that quickly resolved my problem, showing that some businesses care more about their customers.
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