I used them a couple of years before and they were great. However this time has been painful to say the least. I ordered shutters, roller blind and honeycomb blinds in May, it’s November and I only have the honeycomb blinds. The roller blind came on the wrong colour and size, came back again on the wrong colour and I’m still waiting for the right one. The shutters for whatever system error were delayed for 10-weeks. And after they reschedule the installation and then I get phone calls from the installers saying they are coming on the original day. It looks like the systems are messed up and their communication it’s terrible. It has been a very painful process and I only got a $200-300 refund, for my troubles. But they were really quick on charging me the whole cost of the blinds.
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