Earlier this year, Penny Cotter from Victory Blinds attended for a consultation to discuss our living room window furnishings. We live in an apartment and had reached our limit with the existing Venetian blinds but didn't know what we wanted. Penny patiently explained the options and came with stacks of samples. Penny generously answered our many questions until we understood the mechanics of motorised blinds and how they work, and had decided on the trim and the direction of the roll and more. Selecting from the samples for blinds and sheer curtains was fun, and at no time did Penny 'hurry us up' or show any frustration as we made our way slowly through the process. Admittedly, phoning the office to get information was troublesome and the answering service was unreliable. The expense was a significant investment, and Penny gave us options on how to reduce costs. Months later, after a successful installation, we're so thrilled with the final result. Not a day goes by that we don't enjoy the look and freedom of choice in terms of light and privacy control. The window treatments look fantastic, they're everything we could possibly imagine and more. Thank you so much Penny!
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