Dont use a Victra store. I went in to get an iPhone for work and was lied too. I was told the transfer would bring over all apps and text threads which it did not. I then was stuck trying to get through my morning or work with no information on the new phone wasting my time. I then had to go to a different store to get my number put back on my old phone wasting another hour of my time. Once I get back to this store to get rid of the phone i was lied to about, I ended up having to pay $90 dollars in restocking fees. Had the phone 24 hours and wasted my time with Verizon for 4 hours of that time. There isnt any customer service anymore when you can lie to a customer then charge them
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