Really upset with them.
Really looked forward to their products. For some reason they couldn't ship them. After I contacting them to find out what is going on they said they will refund my money. After several emails and jumping me from one team to another, long story short, one and a half month later still waiting for my refund.
Don't try them at all their customer service and response to your enquires is a joke. Big scam!!!
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vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”. By using simple cost-cutting solutions that do not negatively affect the quality of the products, we are able to make our products accessible for as many people as possible. All processes from product development and purchasing, marketing & sales, logistics and customer services are in our hands. In that way we keep full control over our products’ functionality, quality and costs.
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