I ordered a gate. The picture on the web page details several sizes.I ordered and checked and the write up states 105cm width X 100cm length.This size was a higher price than the smaller widths ( as to be expected )The gate arrived and I had been provided with the smaller widths.I emailed asap and was told all gates are 100cm ( I explained ) I was aware the length was the same however the width was to short and this would mean adding blocks to bridge the gap. I asked if all gates are one size why are several gates being advertised at different prices. The agent was unable to help and said he needed to pass to “ superior “ department.I now have a gate that is too short in width ( and I paid more for it ) with either the hassle of dismantling and sending back or adding further materials at a cost to myself. Avoid - terrible service and false advertising in product dimensions
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vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”. By using simple cost-cutting solutions that do not negatively affect the quality of the products, we are able to make our products accessible for as many people as possible. All processes from product development and purchasing, marketing & sales, logistics and customer services are in our hands. In that way we keep full control over our products’ functionality, quality and costs.See more
