Name: vidaxl.ie
Telephone: 000000000
Rating: 3.2

Edith Hughes Guest

Delivery information is misleading

The delivery details were quite misleading. The tracking link was not functional. I received a notification that the item was delivered two days ago, but then an email said it would be delayed until yesterday, and I still have not received it.

Date of experience: Dec 12, 2025

Genevieve Guest

2 months ago

Tracking service needs improvement

The delivery information is quite inaccurate. The tracking link is not functional. I was notified that the item was delivered two days ago, but then received an email saying it would be delayed until yesterday, and there's still no sign of it.

Date of experience: Dec 12, 2025

Dulcie Brooks Guest

2 months ago

Tent cover not as expected

Unfortunately, I didn't have time to set up my tent, and the cover I received is smaller than it should be, which leaves me very dissatisfied.

Date of experience: Dec 10, 2025

Kaylee Price Guest

2 months ago

Affordable price with decent quality

The price is good, and I was pleasantly surprised by the quality; the components are robust. However, the black covering on some parts arrived torn and seems a bit light for its purpose. The chair covering is acceptable, but I wonder about its longevity. Improving the coverings would likely boost sales.

Date of experience: Dec 09, 2025

Cardew Guest

2 months ago

Great quality at a fair price

Great quality at a fair price. It would be helpful to have labels on the assembly pieces, as it can get a bit confusing. Overall, I'm pleased with my purchase.

Date of experience: Dec 06, 2025

Nehemiah Cook Guest

3 months ago

Nice chair overall

The chair was delayed by a day, but we're quite happy with it. The only downside is that it's a bit low for my height of 5'7". It was well packaged.

Date of experience: Nov 24, 2025

Imelda Brooks Guest

3 months ago

Mixed experience with the order

I ordered a bed frame and headboard, but upon arrival, the headboard was missing. I contacted support and was informed a new one would be sent. A week later, I received a small box with two pieces, which were supposedly the headboard. After clarifying, it turned out that the headboard was not included as advertised. I sent photos of what I received, and they offered me a credit note as compensation. Thankfully, this issue has been resolved, and I will receive a replacement headboard soon. Thank you to the representative for their assistance.

Date of experience: Nov 17, 2025

LT Guest

3 months ago

Beautiful furniture at great value

I purchased four pieces of furniture and found them to be excellent value. I love the color choices available, and there are plenty of items to choose from. I highly recommend it.

Date of experience: Nov 12, 2025

CH Guest

3 months ago

Outstanding customer support

The support I received for the return process was excellent. The representative was professional, understanding, and responsive, which made my experience much better. I truly appreciated the help!

Date of experience: Nov 12, 2025

Raife Kelly Guest

3 months ago

Disappointing product quality

The product quality is poor. The holes do not align, and the drawers don't fit properly, despite multiple attempts to adjust. One drawer closed and won't open at all.