Very, very poor quality. Got a bed headboard which could barely be put together and some holes in the material weren't big enough so there are gaps everywhere. The board pretty much broke down while still assembling it. Wouldn't spend more money here, it's hazardous.Edit: i have since gotten in touch with customer service who offered a 15eu refund for the low quality product (paid about 70-80eu originally). The other options were for me do take it apart, purchase a mailing box and find a drop off location (30min away) to return it. Most companies would offer a product replacement with a pick up service but you can't expect such level of sevice and commitment from VidaXL. When i asked for a 40% refund, it was impossible for the company to issue such large refund amount of 32eu. Customer service somehow unable to exercise any flexibility, which is quite odd for a large company. Overall experience - waste of money and time. Apparently a more commonly shared experience amongst people shopping from there than expected
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vidaXL is een internationale online retailer die alles heeft wat jij nodig hebt voor je huis, tuin, garage en doe-het-zelfprojecten. Ons concept is gebaseerd op het bieden van een grote variatie aan producten waarmee mensen "meer leven voor minder". Door eenvoudige, kostenbesparende oplossingen te gebruiken die geen negatief effect hebben op de kwaliteit van de producten, kunnen we onze producten toegankelijk maken voor zo veel mogelijk mensen. Alle processen, van de productontwikkeling en -aankoop, marketing & sales, logistiek to aan de klantenservice, zijn in onze handen. Op die manier behouden wij de volledige controle over de functionaliteit, kwaliteit en kosten van onze productenSee more
