Do not fly business class with Vietjet! Lack of care and an unprepared staff. We arrived at check-in in Ho Chi Minh more than 1 hour in advance, having already checked in online, just to drop off our luggage. Two employees saw our boarding pass and directed us to a huge line, where we waited for about 30 minutes. When we finally reached the counter to check in our bag, they told us we should go to the business class check-in counter (that no body mentioned before), saying that “you paid a lot and should have premium service”, even though they had already messed everything up, and were still making us walk around and end up late.
To make matters worse, they lost our luggage, which didn’t arrive in Da Nang, and there is still no estimated time for when it will arrive.
If this is the business class service, imagine the other categories. Terrible! I would not fly with Vietjet again.
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VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi
