vietjetair.com

1.5
1.5 Based on 20 reviews

VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi...

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Cẩm Chi Đặng Thị
Besides flight schedule changing 5 times, what I found the worst experience was, when I booked the t

Besides flight schedule changing 5 times, what I found the worst experience was, when I booked the ticket with a paid seat (seat A) next to the window, but after getting to the plane, there was already a couple with their kid on my seat and the next one (seats A and B). They said they booked the seats online and showed me the online tickets, but when the flight attendant asked what seats were printed on their paper tickets (mine showed seat A obviously), they said they didn't check and put those tickets in their bag up in the overhead bin. The flight attendant then dragged their bag out and asked them to take out the paper tickets, and to the most unsurprisingly they showed seats B and C 🙂. But the worst scenario happened, the flight attendant asked me to take seat C (the farthest from the window) because the lady on MY seat HAD A KID. No recommendation for compensation or a refund, just asked me to hand over what I PURCHASED, and the couple of course had no intention to go back to their TRUE seats. What's the point of spending your money to get the service and having to give way passively. I was the only one following the policy here and both the flight attendant and the couple did me wrong.

1
Date of experience: Feb 16, 2026

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Business Details

  • VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi

  • language https://www.vietjetair.com

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