I had a very disappointing experience with VietJet Air in Ho Chi Minh City. The service was unprofessional, and several staff members were rude and dismissive. Their attitude made the whole process unnecessarily stressful.
Instead of being helpful, staff seemed impatient and unwilling to assist with basic requests. As a passenger, you expect at least a minimum level of courtesy and respect, but that was clearly lacking.
Air travel can already be stressful, and poor customer service only makes it worse. VietJet Air really needs to improve staff training and take customer experience more seriously.
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VIETJET, VIETJET AIR, VIETJETAIR, hang khong noi dia gia re, thanh pho ho chi minh, da nang, ha noi