Fraud! Scam! Avoid this leech!
Their 10gbps plan is 100 times slower than my old StarHub 1gbps plan with 6 year-old routers! On top of that, internet service is always intermittent or non existent.
I inputted my credit card details on my account but when they failed to debit due to their system fault, my service was deactivated and I had to pay $80 to restore service, TWICE!
Customer service refused to investigate when I pointed out the problem, keep repeating that it is their right to bill me! Never called back when I asked for manager or raised technical issues.
When I asked to cancel the service, I was coldly told that I can pay up for the rest of the contract period, and
can bring down my router to their office to speed up the process. Damn bad!
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