Sent me the complete wrong item. They sent me a large roll of paper instead of almost £190 Dahle Professional Rotary Trimmer A1.
Contacted customer service through phone, email, online forms MULTIPLE times. Zero response. Never an advisor available on the phone.
Returned the item through online portal. The driver arrived the next day, took the item.
NEVER received a refund. Still no contact. Still no way to get through to them.
Still trying but will be taking them to a small claims court, very soon if not resolved.
BE VERY VERY CAREFUL USING THIS COMPANY. So far they appear to be thieves
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Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business!
An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered!
Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.See more
