I am writing to convey my deep dissatisfaction and concern regarding my recent order placed on November 24, 2025. As of December 13, 2025, the order remains labeled as “not processed,” with no estimated delivery date provided. Despite numerous attempts to reach out to the customer support team via email, I have received absolutely no response. The complete absence of communication, along with the failure to process my order, is unacceptable and has led me to suspect that this might be an online shopping scam. I demand an IMMEDIATE FULL REFUND WITHOUT FURTHER DELAY. Given the non-processing of my order and the total lack of customer support, I have begun taking steps to escalate this situation and will pursue formal complaints with the appropriate consumer protection and legal authorities. If this matter is not resolved promptly and professionally, I will take further action.
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