vimacosmetics.com

3.7
3.7 Based on 269 reviews

VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingred...

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Chaz Clark
Extremely Disappointing Experience

If I could rate lower than one star, I would. The customer service is the worst I've encountered. Their money-back guarantee is essentially meaningless. If you try the foundation and find it unsuitable, you won't receive a full refund because the product is opened. How can anyone determine if they like it without trying it? Moreover, you even need to record a video of yourself applying it just to get a 40% refund. I've never experienced anything like this before. I strongly advise avoiding this company!

1
Date of experience: Dec 23, 2025

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Business Details

  • VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingredients like parabens, allowing you to enjoy your beauty routine with peace of mind. At VIMA, we believe true beauty comes from confidence and authenticity. Our products are designed to enhance your unique beauty and help you shine in every situation. Together, we’re making beauty more conscious, beautiful, and better for everyone.See more

  • email support@vimacosmetics.com
  • language https://vimacosmetics.com

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