vinero.co.uk

2.9
2.9 Based on 61 reviews

Wines from around the world delivered to your home!...

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Martin Copeland
SLOW DELIVERY & DO NOT RESPOND TO EMAILS OR COMMUNICATE WITH CUSTOMERS

TOTALLY FRAUDULENT COMPANY - DO NOT USE!!!I placed an order costing £126 on 04/08 and to date have not received the products. There is no response from the email address provided and the UK telephone numbers are unrelated to this company. After placing the order I received a confirmation email and the company took the money immediately from my credit card. Sadly the negative reviews for this company are correct. Sadly now trying to reclaim my money through my credit card company. THIS IS A FRAUDULENT COMPANY, DO NOT USE THEM.UPDATE - 24/09/25The order finally arrived today 7 weeks after I ordered it. I had no response from Vinero to any of my emails, but I received an email from FedEx a week ago saying they were expecting my package and the tracking showed it was coming from Romania so I hoped it was this. The wines were very well wrapped and although the box was a little battered, the bottles were undamaged. Although it took 7 weeks from ordering to arrive and there was no communication from Vinero, they did complete the order. So if you do decide to use this company be prepared to wait for your goods, but they probably will arrive eventually!

1
Date of experience: Sep 05, 2025

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