This situation feels like a scam. I purchased a single report for $1, but just three days later, I found a charge of $34.99 for a subscription that I didn't clearly understand I was signing up for. To make matters worse, this subscription doesn't cover additional vehicle reports — if I need another report, I have to pay more. I reached out to the support team to challenge the charge, but my complaint went unresolved and the refund was refused. The pricing is very misleading and the customer experience is lacking.
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