I designed a shirt for my husband thinking I selected a large size, but after placing the order, I realized it was a small. I immediately emailed them for a size change. After no response the next day, I followed up, only to receive a reply saying they couldn’t change the size because it had already been processed. Mistakes happen, but a 48-hour delay in response is unacceptable. Now this custom shirt is useless, and I wasted $70. So let down. They claim satisfaction guaranteed…
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