This seller is completely unreliable. It took ages for my item to supposedly ship, and while there was some vague tracking info at first, it eventually stopped, and the item was never delivered. The representative claimed it was odd and would resend my order, but I never heard back, nor did I receive a reprint. After four months of this hassle, I asked for a refund, and she finally processed it, deducting the shipping guarantee fee, despite the item never being delivered (I doubt it was ever printed or sent). When I confronted her, she falsely claimed it had been delivered, which was a blatant lie. I suspect these shipping fees are how this seller profits, sustaining this fraudulent operation. Avoid at all costs!
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