Order placed and paid for 500 Tommy Hilfiger polo shirts.
What I received: 500 shirts.
Not 5, not 50 — 500 out of 500. A total mistake.
This happened during the Christmas sales period, which had a direct impact on our business:
unusable merchandise,
blocked cash flow,
lost sales during a key time of the year.
I contacted the wholesaler multiple times, with full evidence (photos and order summary).
👉 No reply at all. Complete silence.
Not only is the error serious, but the lack of professionalism afterward is even worse.
When a supplier makes a 100% mistake on an order and then disappears, it becomes an unacceptable risk for any professional business.
Outcome:
no compensation,
no commercial gesture,
no solution proposed.
If you are a professional and care about your business, stay away from this wholesaler.
Mistakes can happen. Not taking responsibility should never happen.
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