vinted.fr

I was a victim of a seller's deceitful practices

I fell victim to a seller who intentionally withheld product information, sending two pairs of shoes in different sizes while obscuring one size in the images. This was clearly a planned act of fraud, and I have photographic evidence to support it.
The response from the platform? They advised me to reach out to the seller myself.
To reiterate: I was instructed to negotiate return costs with the individual who just deceived me.
What transpired: ∙ The seller deliberately hid the size details ∙ I received mismatched items (obvious fraud) ∙ I provided photographic proof of the misleading actions ∙ The platform denied reimbursement for return shipping costs ∙ I was compelled to pay for returning the fraudulent products
The platform’s “solution”: ∙ They referenced terms applicable to voluntary returns, not cases of fraud ∙ I was repeatedly told to resolve the issue with the seller ∙ They refused to escalate the matter to management ∙ The case was closed despite the documented fraud
The message is evident:
The platform will NOT safeguard you from fraud. Scammers thrive because they refuse to enforce their own rules against deceitful sellers.
If you choose to buy here: ∙ Prepare for NO protection against fraud ∙ YOU will bear the cost of scammers’ actions ∙ Customer support prioritizes sellers over victims ∙ Evidence holds no weight with them
I am now seeking: ∙ A chargeback through my bank ∙ Filing consumer protection complaints ∙ Legal action
AVOID THIS PLATFORM unless you are ready to lose money with no recourse in the event of fraud.
This platform has become a haven for scammers. Buyers, be cautious.

Date of experience: Dec 31, 2025