Caution for those selling new items on the platform. The item was in perfect condition when I shipped it to the buyer. The buyer attempted to cancel the order, but I had already sent it. She then damaged the item and claimed it was not new. After sending it back, she received her refund, leaving me with a damaged item that lost its value. It's concerning how the platform prioritizes buyer protection. What about the protection for sellers? Buyers can damage items and shift the blame to sellers, getting away with it! Exercise caution.
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