It's important for consumers to understand what VIPCars offers. Opting for their insurance does not eliminate the high-pressure insurance sales tactics often used by car rental companies at the pickup counter (especially after a long flight). Their coverage necessitates a deposit of up to €3000, and you'll need to claim any expenses back from VIPCars if an incident occurs (like a collision). This means dealing with the rental company first, then submitting a claim to VIPCars later, similar to a car garage providing third-party warranty insurance. I rented a car for £85 and paid VIPCars £64.10, believing it was for car insurance to avoid confrontation at the Rental Desk. However, the rental company (Gold Cars) denied any knowledge of VIPCars' coverage, suggesting it was ineffective. I was left with the option to pay a hefty deposit or accept Gold Cars' exorbitant insurance fee (over £200). Ultimately, my total car rental cost exceeded £350 for the week. When I contacted a VIPCars representative, they insisted I was obligated by our agreement to notify them from the rental counter when Gold Cars denied the VIPCars coverage and pressured me for insurance or a large deposit. I acknowledge my oversight but want to warn others about making the same error. Stay informed before making decisions. Additionally, this issue also reflects on the rental company (Gold Cars), which should have been aware of what I purchased from VIPCars, considering their partnership.
Claim your business profile now and gain access to all features and respond to customer reviews.
Big brands, lowest rental rates & convenient pick up centers providing the best car rental experience thus ending up with hundreds of happy customers every day!
