An utterly frustrating experience. The driver arrived while I was out and promised to return later, but never did. After several calls, I was told to rearrange the delivery, but they failed to call back as promised. Instead, I received an email demanding extra payment for a reattempt. I requested a refund, which took three days to respond, and now they say it will take two weeks, deducting the delivery fee from my refund. This has been a huge waste of time and money.
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