DO NOT BOOK THIS COMPANY FOR YOUR SPECIAL DAY!!It has been 2YEARS AND COUNTING, and we are still waiting to receive our own wedding videos.After our wedding in Feb 2024, communication was extremely slow. We repeatedly had to chase for updates, as even basic communication was lacking. Eventually, we received a draft and requested a few minor changes, which were agreed to. We then paid the full amount for the services — and after that, everything stopped.NO replies to messages, emails, or calls. We even visited the office several times with no answer. We have been completely ghosted!!This situation has been utterly devastating. I truly feel that Kanon and VIP Media have stolen the most special day of my life — a day I had dreamed of for many years. Our emotions were played with, and it has caused immense distress. During this time, I was also dealing with a serious illness in my family, which Kanon was fully aware of. Despite this, there was still no decency, honesty, or accountability shown.We have been nothing but patient, yet we didn’t even receive one single message to keep us informed. Instead, all communication stopped once the full payment was taken.We have now been forced to serve a final legal notice before court action against this company and its director, Kanon Miah.I sincerely hope no one else ever has to go through this experience. Trusting Kanon was the worst decision we made for our wedding, and his actions are deeply shameful.
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