The service never shipped the item I ordered but charged me $746 for shipping on an item that was never delivered. I had purchased a refrigerator and quickly realized the shipping address was incorrect, so I reached out to the seller within minutes of placing the order. They told me the item had already shipped and advised me to contact the shipper to cancel the shipping, assuring me they would refund my money and correct the shipping address. Although I placed a new order with the right address, it took a week to process the refund and update the order. Ultimately, they did not provide a full refund and kept $746. To make matters worse, when the refrigerator was supposed to be resent, it was never shipped. After a week, they canceled the order, claiming they never had the fridge. Now, I've lost $746 for an item they didn't even possess. When I called the seller for clarification, they abruptly hung up on me.
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VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
