Our one year old, perfectly healthy English Bulldog died on February 29,2020 while receiving a simple one year booster vaccine at VIP Pet Care. A veterinary technician applied so much pressure to him, turned him on his side, and while we pleaded with them to turn him over and lessen their weight on him, our beautiful dog seized and became unresponsive. At that time the veterinarian frantically tried to revive him BUT not a single technician knew how to administer oxygen or intubate him. He was carried lifeless to our car where we instructed to drive him 10 minutes to an emergency veterinarian. He had already died and nothing could be done. Our 5 year old (and numerous patrons witnessed this tragedy). Since then, we received a written promise that his Autopsy and cremation would be covered in full by this company. It is almost 5 months later and VIP Pet Care has not paid any of the expenses. They have offered our family NOTHING. The autopsy shows our dog had no prior conditions that would have contributed to his violent death. I cannot put into words what our family has been through. VIP pet care will not respond to our emails/calls/messages or to the emails and calls from the Animal Hospital who cremated our dog and performed the autopsy/necropsy. This company has traumatized us, especially our 5 year old who watched his best friend die, crushed under the weight of untrained, inexperienced veterinary techs.
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