I wish there was an option to leave zero stars...
Went to the monthly walk-in clinic at Pet Supplies Plus in Beavercreek, Ohio
Staff is very unprofessional and the vet and techs acted like they was afraid to touch my dog (a poodle). A few of the vet techs spoke to me like I was a preschooler, which I do not appreciate.
While I was waiting, I witnessed the vet turn away 4 cats for appointments because they "hissed" at her (c'mon...they are cats that are in a strange environment! Any type of pet would be stressed)
I also did not get all of the exams/tests in the package that I paid for. The vet just listened to my dog's heart; she did not check his ears, mouth, temperature or anything else. I do not consider that a "comprehensive" vet examination.
I had a few questions for the vet as well but she never gave me a chance to ask them.
My dog was anxious as well (he's a new rescue) and the vet was afraid to give him his shots and almost straight up refused to treat him because he was shaking and kept trying to walk away from the exam area. (The vet was very fearful-acting and unprofessional and she kept recommending for me to put my dog on sedatives in the future. I do NOT agree, as my dog did not growl, lunge, or snarl at anyone and never has.)
Next she told me that he needed to get a booster shot in 4 weeks, however, she told me that she didn't want me to bring him back to the clinic (because apparently my dog now associates the vet (her) with stress and she doesn't want to "trigger" him and deal with all of that). So she told me that I need to go to another veterinarian in the future. I have NEVER seen a medical "professional" turn patients (or business) in the way that I have witnessed today.
In short, I do NOT recommend this particular clinic to anyone. The vets and techs act like they are afraid to touch your pet, are not friendly, are not professional, and definitely not knowledgeable. This is a rare time where I am more than happy to take my business (and money) elsewhere.
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