My husband and I visited the spa on Friday 13th February 2026 and overall had a lovely experience. We unfortunately arrived late for our treatments, but the reception team and spa staff were so understanding and accommodating, which we really appreciated.
We both had the Greenwoods facial and it was absolutely amazing — genuinely better than facials I’ve had at much more prestigious spas. It left our skin feeling incredible and was definitely the highlight of the visit.
The spa facilities themselves were nice — a good-sized swimming pool, jacuzzi, steam room and sauna. The only downside was that we weren’t able to use the jacuzzi as a group of women were in there for over an hour. It would have been nice if people were a bit more mindful that others may also want to use the facilities.
The changing rooms, toilets, showers and locker area were all very clean, which is a big thing for me and made the experience much more comfortable.
Our voucher also included afternoon tea. If you’re vegetarian or have any dietary requirements, you need to pre-order — I reminded the lady at the bar and she informed the chef. We were offered tea or coffee but weren’t given a list of options, nor were we asked if we wanted refills or more sandwiches. The sandwiches were okay and the cakes were nice, but this was probably the only part of the experience that felt a little underwhelming. In hindsight, I think we would have preferred to choose the lunch instead.
Overall, a relaxing and enjoyable experience — especially the facial — with just a few small areas that could be improved.
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