virginmediabusiness.co.uk

1.2
1.2 Based on 40 reviews

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I've finally had enough—and I'm planning my escape.

After 30+ years with Virgin Media since the 1990s, I've finally had enough—and I'm planning my escape.I was going to write out everything they've done—the ignored emails, the bait-and-switch, the gaslighting—but what's the point? They have no heart to feel and no arse to kick. Just a template reply waiting for every complaint.My advice: take your time and choose another provider. Their ads shine, their website gleams—but their after-service is rotten to the core. Flashy sales can't hide a soulless machine that treats loyalty like a weakness.Don't learn the hard way like I did. Walk before they make you crawl.

1
Date of experience: Jan 28, 2026

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