virginmediabusiness.co.uk

1.2
1.2 Based on 40 reviews

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Wally Morgan
Excruciatingly bad service

Excruciatingly bad service. Signed contract for bundle 21/11/24 still no business o2 sim 2 months later. Despite >14 hours on the phone trying to draw blood from a stone. Customer service terrible as undermined by incompetent call centre staff, internal processes must be in serious difficulty. Can see I am not the only victim! Wish I'd have checked Trust pilot before getting into bed

1
Date of experience: Jan 22, 2025

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