Everything about Virpil is superb. It's well known that their product quality is unmatched, but their customer support is excellent as well. I Interacted with their support team because I broke the main PCB on my Warbrd base. I submitted a support ticket, and they contacted me the same day and requested pictures which I provided. They told me due to the nature of the damage, it wasn't under warranty, but they shipped me a replacement PCB for a very low price ($32). The other thing that is incredible is the design of their products. All you need to do is remove 4 screws and unplug the main circuit board to replace it, very easy repair. Virpil is fantastic and I highly recommend their products for anyone build a flight simulator. You can rest well knowing the support team will help you should the worst happen with your product.
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VIRPIL Controls designs and manufactures advanced flight sim controllers and accessories for every virtual pilot.
Founded by a team of passionate flight-sim enthusiasts, VIRPIL Controls works closely with the community to design the best controllers for flight and space sims.
VIRPIL EU opened a new HQ facility in Lithuania in 2023, featuring adminstrative offices, warehousing and manufacturing departments.See more