Review Time
146 days of silence and counting.Virtuzone continues to prioritize flagging reviews over resolving this 146-day debt. "If my claims are 'untrue', I challenge Virtuzone to explain publicly:Why was my refund of AED 50,294.75 not processed after 146 days, even after you admitted the service sold did not exist?Why did you ignore my medical emergency pleas from a hospital bed for months?Why haven't you used my contact details—which you have—to settle this debt instead of reporting my reviews?FACT: I paid for a service. The service was not delivered, no matter what.I requested a refund. The refund was not issued, no matter what. I sent evidence from my hospital bed; I BEGG FOR MY MONEY I was ignored.Stop the PR and correct your mistake: Refund my capital immediately. You already have my full contact and bank details in your system. There is no 'argument' or 'dispute' when life, health, dignity, and PUBLIC DESPERATION are a matter of official record.I will send you again my contacts and bank details to all of you.I want to firmly believe that you will do the right publicly and settle this payment immediatelly.After 146 days of silence there is no longer about refund, it is about demonstrating the integrity you claim you have. And I will publicly recognize your resolution changing a claim to recognition.Please prove it now.
I have been working with Virtuzone team for 3 years now and I felt obligated to share my honest thoughts. Since I started the process 3 years ago I was given false timelines, things will take "x time" and ended up 3x longer.I have opened 2 companies with them and paid over 20-30k USD. This year my partner decided to join my business and we planned on doing Visa and ID for her, we sent all documents via their preferred channels, as requested in a timely manner. This was sent 3 months ago in October, and the employee by the name of Rafael claims he never received those documents in the email thread even though every other email he did receive, as well as responded to, and his colleague Rahul who was working with us has received them. This has caused a delay of over 3 months of waiting for Visa & ID for her. I reached out to Rafael 14 days ago and received automated text that he is coming back from vacation on 6th. Today is 12th and I never received a reply back. You are essentially pay tens of thousands of dollars to not get a response back for weeks, for their agent to forget that you sent their information. Now I was informed that due to the delay of their agent not seeing that email and not checking with me, we will have fees for my partner overstaying in country, fees caused simply from the lack of their agent doing what was paid and promised.I promise you every single time it takes weeks to get ahold of them, constant pressing and following up to simply get a response. They are clearly not a scalable business that can take the amount of clients they have, or they do not care about their clients. Imagine how insane it is to pay 10s of thousands of $ not to get a response for weeks, for someone to then cause further delay where you now have criminal fees for overstaying, putting you in a dangerous position in another country. Terrifying. This is not a company that values their customers.
146 days of silence and counting.
Virtuzone continues to prioritize flagging reviews over resolving this 146-day debt.
"If my claims are 'untrue', I challenge Virtuzone to explain publicly:
Why was my refund of AED 50,294.75 not processed after 146 days, even after you admitted the service sold did not exist?
Why did you ignore my medical emergency pleas from a hospital bed for months?
Why haven't you used my contact details—which you have—to settle this debt instead of reporting my reviews?
FACT: I paid for a service. The service was not delivered, no matter what.
I requested a refund. The refund was not issued, no matter what.
I sent evidence from my hospital bed; I BEGG FOR MY MONEY I was ignored.
Stop the PR and correct your mistake: Refund my capital immediately.
You already have my full contact and bank details in your system.
There is no 'argument' or 'dispute' when life, health, dignity, and PUBLIC DESPERATION are a matter of official record.
I will send you again my contacts and bank details to all of you.
I want to firmly believe that you will do the right publicly and settle this payment immediatelly.
After 146 days of silence there is no longer about refund, it is about demonstrating the integrity you claim you have. And I will publicly recognize your resolution changing a claim to recognition.
Please prove it now.
Mark at Virtuzone has been an absolute credit to the Virtuzone business thought the process of arranging my Visa and associated documentation, to allow me to begin working in the UAE.The whole process has been arranged seamlessly, and I have been communicated with excellently throughout the whole process.I will absolutely be recommending Mark and the Virtuzone business to my associates, friends and colleagues. JS
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As the UAE’s leading company formation specialists, we provide a one-stop-shop solution for entrepreneurs who want to start a business in the UAE and for international companies looking to establish their presence here. Since 2009, we have assisted over 80,000 entrepreneurs from 180 countries in setting up their companies in the country. We handle all aspects of company formation, including trade licenses, visas, corporate bank account opening and liaising with government agencies on your behalf. Our dedicated team is ready to support you around the clock - 24/7. To help you focus on running your business, we offer a range of support services that take care of your daily operational needs.See more
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