Poor .
Not at all helpful VFS Global Bengaluru. Worst experience at VFS Bangalore.
Staff is misleading and unhelpful. For minor changes, they force you to rebook appointments unless you pay extra for so-called “premium lounge” which cost another 5K INR services. Even after paying, there is no premium treatment — same queue, no real support, and extremely high charges (5x for printing). Applicants are constantly pushed to take premium services as if staff has sales targets. No transparency, no accountability. Feels like a scam. Highly disappointed.
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VFS Global, also known as "Visa Facilitation Services Global," is an outsourcing and technology services company that serves governments and diplomatic missions worldwide.