I ordered the device because I paint very small miniature (6mm) and they worked great the first time I used them. The second time they started out great, but then one of the 2 (very bright!) lamps started flickering, which was like painting to a strobe light. I contacted the company, and they sent me a replacement set, complete, and said I could keep the first set for spare parts. I emailed back and said that was more than I expected, and John, the customer service guy who answered my email, said that's the way they wanted to do business, with customer satisfaction number one! I think they nail that objectve!
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VisionAid is an American owned company located in San Diego, California. VisionAid magnifiers provide ideal magnification for close-up work and are loved by hobbyists and professionals around the world.
