I recently stayed at VISIONAPARTMENTS in Basel and unfortunately, it was a very disappointing experience.The room smelled strongly of cigarette smoke, and the cleanliness was far below standard, with dusty surfaces, dirty walls, and even stained cups. To make matters worse, there was an unannounced party in the building on Saturday night that caused significant noise well past 11:00 PM.What is most frustrating, however, is the management's response. I tried to call multiple times during my stay to resolve these issues or request a room change, but no one answered the phone.
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