I had booked a 3 night stay and it was confirmed. Been in contact with them through Booking.com, to ask about late check-out and to confirm our arrival time, even on the day of arrival I send the relevant information to get our check-in code, all was answered by Visonapartment staff. (hard to get in contact with at first, had to send two messages)2 hours before we had to check in, while we was on our flight heading to Berlin, they cancelled our booking due to a "bug".. So when we landed in Berlin we didn't have any place to stay. Two days later I get a message from Visionapartments that they can not host us tonight and that we can contact booking.com for a solution. Terrible service with such a late message from them!I would never recommend to book this place, to anyone due to the risk of them cancelling your booking so close to your check-in.
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