On the day I moved in Switzerland having a midium class apartment booked for a month, having no contact from the company, after my intervention they cancelled my reservation due to overbooking. I was assured I will be given another apartment same class, but nobody contacted me. I went myself to the office but they said they have nothing to offer at once, so I needed to move and move and move again to much lower standatd 1room apartments in a cellar or at the attic instead of 2 rooms with a balcony. Being a new person in CH and waiting for most of the documents comming via post it was a nightmare. Moreover Visionapartments promised to pay my taxi from one place to another. They gave me a prepaid card for 20chf, that covered half way from the first place to another, but not the second move. My worst customer service experience ever. Not reliable at all. Stay away!
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