All in all it’s not been a great experience for me, as the whole thing was dragged out way too long, by always having to wait a week before I received a response to each email. Only after I posted my honest experiences on TrustPilot did I finally get a refund. This could have been dealt with much faster and would have saved me a lot of frustration. It’s almost taken two months before I received the refund minus a $100 processing fee. I wonder how much there was to process as I immediately cancelled the voucher after receiving it. I could have understood if I had taken my time and possibly cancelled a booking at the hotel. With a reputable business this should have been an easy return of funds. After I received the reduced refund, I was offered a monetary reward of $100 if I was willing to withdraw my review, which I won’t do. I want to let particularly single people know that they absolutely need to stay away from those super deals.
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